112 Enterprise systems management Success Criteria

What is involved in Enterprise systems

Find out what the related areas are that Enterprise systems connects with, associates with, correlates with or affects, and which require thought, deliberation, analysis, review and discussion. This unique checklist stands out in a sense that it is not per-se designed to give answers, but to engage the reader and lay out a Enterprise systems thinking-frame.

How far is your company on its Enterprise systems management journey?

Take this short survey to gauge your organization’s progress toward Enterprise systems management leadership. Learn your strongest and weakest areas, and what you can do now to create a strategy that delivers results.

To address the criteria in this checklist for your organization, extensive selected resources are provided for sources of further research and information.

Start the Checklist

Below you will find a quick checklist designed to help you think about which Enterprise systems related domains to cover and 112 essential critical questions to check off in that domain.

The following domains are covered:

Enterprise systems, Enterprise system, Application software, Business intelligence, Customer relationship management, Data warehousing, Enterprise information system, Enterprise planning system, Enterprise planning systems, Enterprise resource planning, Enterprise software, Global Information Network Architecture, IBM Smarter Computing, IT infrastructure, NetWeaver, Oracle Fusion Middleware, Server:

Enterprise systems Critical Criteria:

Think about Enterprise systems leadership and oversee implementation of Enterprise systems.

– Will Enterprise systems have an impact on current business continuity, disaster recovery processes and/or infrastructure?

– What sources do you use to gather information for a Enterprise systems study?

– How do enterprise systems help businesses achieve operational excellence?

– How do enterprise systems provide value for businesses?

– How much does Enterprise systems help?

Enterprise system Critical Criteria:

Interpolate Enterprise system decisions and grade techniques for implementing Enterprise system controls.

– Which customers cant participate in our Enterprise systems domain because they lack skills, wealth, or convenient access to existing solutions?

– Among the Enterprise systems product and service cost to be estimated, which is considered hardest to estimate?

– How do we make it meaningful in connecting Enterprise systems with what users do day-to-day?

– What prevents enterprise system decay?

Application software Critical Criteria:

Huddle over Application software outcomes and balance specific methods for improving Application software results.

– Do several people in different organizational units assist with the Enterprise systems process?

– How do you manage the new access devices using their own new application software?

– Does Enterprise systems analysis isolate the fundamental causes of problems?

– Is the process effectively supported by the legacy application software?

– How do we go about Comparing Enterprise systems approaches/solutions?

Business intelligence Critical Criteria:

Extrapolate Business intelligence leadership and describe the risks of Business intelligence sustainability.

– what is the best design framework for Enterprise systems organization now that, in a post industrial-age if the top-down, command and control model is no longer relevant?

– What is the importance of knowing the key performance indicators KPIs for a business process when trying to implement a business intelligence system?

– Does your mobile solution allow you to interact with desktop-authored dashboards using touchscreen gestures like taps, flicks, and pinches?

– What is the difference between Key Performance Indicators KPI and Critical Success Factors CSF in a Business Strategic decision?

– Can you easily add users and features to quickly scale and customize to your organizations specific needs?

– what is the BI software application landscape going to look like in the next 5 years?

– Does your BI solution help you find the right views to examine your data?

– What are some software and skills that every Data Scientist should know?

– Who prioritizes, conducts and monitors business intelligence projects?

– Does your BI solution require weeks or months to deploy or change?

– How is Business Intelligence and Information Management related?

– What BI functionality do we need, and what are we using today?

– What are the top trends in the business intelligence space?

– What are some real time data analysis frameworks?

– Will your product work from a mobile device?

– What level of training would you recommend?

– Do you offer formal user training?

– Types of data sources supported?

– What is your products direction?

Customer relationship management Critical Criteria:

Refer to Customer relationship management management and be persistent.

– Is a significant amount of your time taken up communicating with existing clients to resolve issues they are having?

– What are the key reasons for integrating your email marketing system with your CRM?

– Performance measurement system design: Should process based approaches be adopted?

– Is the installed memory sufficient, based on installation recommendations?

– What is the progression of product/service orders for a typical customer?

– How must our value proposition change to earn greater customer loyalty?

– Is there a pattern to our clients buying habits (e.g., seasonal)?

– What is the network quality, including speed and dropped packets?

– What are the basic activities of customer life-cycle management?

– How many current users will maintain and access the crm program?

– Do you have a mechanism to collect visitor/customer information?

– Are the application host process shut-down options acceptable?

– Does the user have permission to synchronize the address book?

– How long should e-mail messages be stored?

– What benefits do you want out of CRM?

– What is the recovery point objective?

– Can metadata be loaded?

– Why Multi-Channel CRM?

Data warehousing Critical Criteria:

Transcribe Data warehousing planning and secure Data warehousing creativity.

– Does Enterprise systems create potential expectations in other areas that need to be recognized and considered?

– What is the difference between Enterprise Information Management and Data Warehousing?

– How do we manage Enterprise systems Knowledge Management (KM)?

Enterprise information system Critical Criteria:

Steer Enterprise information system results and prioritize challenges of Enterprise information system.

– Do you monitor the effectiveness of your Enterprise systems activities?

– Is the scope of Enterprise systems defined?

– Are there Enterprise systems Models?

Enterprise planning system Critical Criteria:

Communicate about Enterprise planning system risks and devote time assessing Enterprise planning system and its risk.

– What may be the consequences for the performance of an organization if all stakeholders are not consulted regarding Enterprise systems?

– Who are the people involved in developing and implementing Enterprise systems?

– Do we have past Enterprise systems Successes?

Enterprise planning systems Critical Criteria:

Consolidate Enterprise planning systems tactics and stake your claim.

– For your Enterprise systems project, identify and describe the business environment. is there more than one layer to the business environment?

– In what ways are Enterprise systems vendors and us interacting to ensure safe and effective use?

– How can you measure Enterprise systems in a systematic way?

Enterprise resource planning Critical Criteria:

Deliberate Enterprise resource planning management and track iterative Enterprise resource planning results.

– How do senior leaders actions reflect a commitment to the organizations Enterprise systems values?

Enterprise software Critical Criteria:

Merge Enterprise software failures and test out new things.

– What do you think the world of enterprise software delivery will look like in ten to fifteen years (take into account practices, technology, and user experience)?

– Do we aggressively reward and promote the people who have the biggest impact on creating excellent Enterprise systems services/products?

– What is the total cost related to deploying Enterprise systems, including any consulting or professional services?

– Think about the functions involved in your Enterprise systems project. what processes flow from these functions?

– Is your LMS integrated to your current enterprise software?

Global Information Network Architecture Critical Criteria:

Study Global Information Network Architecture results and balance specific methods for improving Global Information Network Architecture results.

– What are the record-keeping requirements of Enterprise systems activities?

– What are the short and long-term Enterprise systems goals?

IBM Smarter Computing Critical Criteria:

Model after IBM Smarter Computing governance and cater for concise IBM Smarter Computing education.

– How can you negotiate Enterprise systems successfully with a stubborn boss, an irate client, or a deceitful coworker?

– Is there a Enterprise systems Communication plan covering who needs to get what information when?

– What other jobs or tasks affect the performance of the steps in the Enterprise systems process?

IT infrastructure Critical Criteria:

Guide IT infrastructure engagements and maintain IT infrastructure for success.

– Can we achieve even more efficient utilization of software and hardware within mission systems and IT infrastructure investments?

– What IT infrastructure do we have and what do we need to support the future organization needs?

– In which area(s) do data integration and BI, as part of Fusion Middleware, help our IT infrastructure?

– Risk factors: what are the characteristics of Enterprise systems that make it risky?

– How to get alignment between business strategy and IT infrastructure?

– What are specific Enterprise systems Rules to follow?

NetWeaver Critical Criteria:

Merge NetWeaver planning and be persistent.

– Consider your own Enterprise systems project. what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far?

– What are the Key enablers to make this Enterprise systems move?

– Is Enterprise systems Required?

Oracle Fusion Middleware Critical Criteria:

Inquire about Oracle Fusion Middleware quality and tour deciding if Oracle Fusion Middleware progress is made.

– How do we measure improved Enterprise systems service perception, and satisfaction?

– Have all basic functions of Enterprise systems been defined?

Server Critical Criteria:

Discuss Server engagements and find the ideas you already have.

– We keep records about our employees; partners and their employees from around the world. Records are stored on servers in the USA using SAP and Microsoft Cloud (not sure where these MS Cloud servers are located). What are our duties to protect data when servers are out of our reach?

– Are equipment (such as servers, workstations, laptops, and hard drives) and media containing cardholder data physically protected against unauthorized access?

– How do you ensure that systems and applications are appropriately and sufficiently isolated and protecting against malicious server to server communication?

– Are the firewall, router, wireless access points, and authentication server logs regularly reviewed for unauthorized traffic?

– Is the server registered in the it@jh tenable/nessus scanning tool for scans to be administered at least once per quarter?

– Are web servers located on a publicly reachable network segment separated from the internal network by a firewall (dmz)?

– Is there a virus scanner installed on all servers and on all workstations, and is the virus scanner regularly updated?

– Are cookies being transmitted between Microsoft Dynamics CRM for Outlook and the Microsoft Dynamics CRM Server?

– Do you see regulatory restrictions on data/servers localisation requirements as obstacles for data-driven innovation?

– What tier data server has been identified for the storage of highor medium-critical operational data?

– Is your organizations business affected by regulatory restrictions on data/servers localisation requirements?

– Does our tool have the ability to integrate with Digital Rights Management Client & Server?

– What is your approach to server analytics and community analytics for program measurement?

– Have the servers gone through vulnerability scanning?

– Is disaster recovery server in scope?

– Windows server security standards?


This quick readiness checklist is a selected resource to help you move forward. Learn more about how to achieve comprehensive insights with the Enterprise systems management Self Assessment:


Author: Gerard Blokdijk

CEO at The Art of Service | http://theartofservice.com



Gerard is the CEO at The Art of Service. He has been providing information technology insights, talks, tools and products to organizations in a wide range of industries for over 25 years. Gerard is a widely recognized and respected information expert. Gerard founded The Art of Service consulting business in 2000. Gerard has authored numerous published books to date.

External links:

To address the criteria in this checklist, these selected resources are provided for sources of further research and information:

Enterprise systems External links:

Enterprise Systems Engineering | VA Mobile

Student Enterprise Systems – Northwestern University

National Enterprise Systems

Enterprise system External links:

City of Tucson – Business Enterprise System

Health Alliance Enterprise System – Log In

Enterprise System – BombBomb

Application software External links:

wiTECH Diagnostic Application Software Download – …

Title application software Free Download for Windows

Business intelligence External links:

Mortgage Business Intelligence Software :: Motivity Solutions

Customer relationship management External links:

Customer Relationship Management | CRM Software – Vtiger

Agile CRM – Customer Relationship Management

Data warehousing External links:

Data warehousing (Book, 2001) [WorldCat.org]

Data Warehousing for Business Intelligence | Coursera

Data Warehousing – Concepts – Tutorials Point

Enterprise information system External links:

Enterprise Information System Committee

SCEIS Logins » South Carolina Enterprise Information System

– MEP’s Enterprise Information System (MEIS)

Enterprise resource planning External links:

What is ERP (Enterprise resource planning)? – NetSuite.com

Enterprise Resource Planning

Enterprise Resource Planning System | Hill International

Enterprise software External links:

Enterprise Software | Plantronics

Cloud Enterprise Software Specialized by Industry | Infor

Kadince – Enterprise software for financial institutions

Global Information Network Architecture External links:

Global Information Network Architecture – revolvy.com
https://www.revolvy.com/topic/Global Information Network Architecture

Global Information Network Architecture – FreshPatents.com

Tag Archives: Global Information Network Architecture

IBM Smarter Computing External links:

IBM Smarter Computing Workload Simulator – United States

IBM Smarter Computing | DancingDinosaur

IT infrastructure External links:

What is IT Infrastructure? – Definition from Techopedia

NetWeaver External links:

MWRD – SAP NetWeaver Portal

SAP NetWeaver Application Server Java

SAP NetWeaver Portal

Oracle Fusion Middleware External links:

Welcome to GoSOLAR — Oracle Fusion Middleware — Server-9

UNM Oracle Fusion Middleware 11gR2 Forms Services …

Oracle Fusion Middleware Forms Services – WebUtil

Server External links:


What is a Process Server? – ServeNow.com