244 Extremely Powerful Enterprise systems management Questions You Do Not Know

What is involved in Enterprise systems management

Find out what the related areas are that Enterprise systems management connects with, associates with, correlates with or affects, and which require thought, deliberation, analysis, review and discussion. This unique checklist stands out in a sense that it is not per-se designed to give answers, but to engage the reader and lay out a Enterprise systems management thinking-frame.

How far is your company on its Enterprise systems management journey?

Take this short survey to gauge your organization’s progress toward Enterprise systems management leadership. Learn your strongest and weakest areas, and what you can do now to create a strategy that delivers results.

To address the criteria in this checklist for your organization, extensive selected resources are provided for sources of further research and information.

Start the Checklist

Below you will find a quick checklist designed to help you think about which Enterprise systems management related domains to cover and 244 essential critical questions to check off in that domain.

The following domains are covered:

Enterprise systems management, Fault management, Limited liability company, U.S.C. Institute of Safety and Systems Management, Organization development, Distributed Management Task Force, Corporate liability, Earned value management, Operations management for services, IT infrastructure, Product management, Software deployment, Environmental economics, Common Information Model, Open economy, Information technology, Economic development, Management accounting, Organizational patterns, Financial risk, State-owned enterprise, Service management, Business administration, Organizational conflict, Technology management, Corporate finance, Integrated management, Software metering, Supervisory board, Market economy, Organizational space, Business process, Enterprise resource planning, Organizational engineering, Capacity management, Data logging, Capital budgeting, Organizational culture, Office management, Business model, Knowledge economy, International Telecommunication Union, Product life-cycle management, Business ethics, International trade, Corporate crime, Enterprise systems management, Cash conversion cycle, Legal personality, Financial statement, Development economics, Computer system, International finance, Business transaction management, Event correlation, Business operations, Labour economics, Policy appliances, Business activity monitoring, Venture capital, Commercial bank, Business intelligence, Data recovery, Working capital, Human resource management, Planned economy, Public relations, Content management, Incident management, Application performance management:

Enterprise systems management Critical Criteria:

Reorganize Enterprise systems management strategies and arbitrate Enterprise systems management techniques that enhance teamwork and productivity.

– Can we add value to the current Enterprise systems management decision-making process (largely qualitative) by incorporating uncertainty modeling (more quantitative)?

– Have you identified your Enterprise systems management key performance indicators?

– How would one define Enterprise systems management leadership?

Fault management Critical Criteria:

Brainstorm over Fault management management and acquire concise Fault management education.

– What other jobs or tasks affect the performance of the steps in the Enterprise systems management process?

– Do several people in different organizational units assist with the Enterprise systems management process?

– What are current Enterprise systems management Paradigms?

Limited liability company Critical Criteria:

Analyze Limited liability company strategies and define what our big hairy audacious Limited liability company goal is.

– Who will be responsible for making the decisions to include or exclude requested changes once Enterprise systems management is underway?

– How do we make it meaningful in connecting Enterprise systems management with what users do day-to-day?

U.S.C. Institute of Safety and Systems Management Critical Criteria:

Inquire about U.S.C. Institute of Safety and Systems Management projects and stake your claim.

– What are your most important goals for the strategic Enterprise systems management objectives?

– Is Enterprise systems management Realistic, or are you setting yourself up for failure?

– Do you monitor the effectiveness of your Enterprise systems management activities?

Organization development Critical Criteria:

Check Organization development issues and perfect Organization development conflict management.

– What knowledge, skills and characteristics mark a good Enterprise systems management project manager?

– Are we making progress? and are we making progress as Enterprise systems management leaders?

– What are the short and long-term Enterprise systems management goals?

Distributed Management Task Force Critical Criteria:

Pay attention to Distributed Management Task Force tasks and improve Distributed Management Task Force service perception.

– What are your results for key measures or indicators of the accomplishment of your Enterprise systems management strategy and action plans, including building and strengthening core competencies?

– Will Enterprise systems management deliverables need to be tested and, if so, by whom?

– How do we go about Comparing Enterprise systems management approaches/solutions?

Corporate liability Critical Criteria:

Debate over Corporate liability failures and work towards be a leading Corporate liability expert.

– How likely is the current Enterprise systems management plan to come in on schedule or on budget?

– What vendors make products that address the Enterprise systems management needs?

– What are our Enterprise systems management Processes?

Earned value management Critical Criteria:

Disseminate Earned value management management and reduce Earned value management costs.

– Have the types of risks that may impact Enterprise systems management been identified and analyzed?

– Can Management personnel recognize the monetary benefit of Enterprise systems management?

– How do we manage Enterprise systems management Knowledge Management (KM)?

Operations management for services Critical Criteria:

Mix Operations management for services results and diversify by understanding risks and leveraging Operations management for services.

– A compounding model resolution with available relevant data can often provide insight towards a solution methodology; which Enterprise systems management models, tools and techniques are necessary?

– Meeting the challenge: are missed Enterprise systems management opportunities costing us money?

– Why should we adopt a Enterprise systems management framework?

IT infrastructure Critical Criteria:

Define IT infrastructure outcomes and point out improvements in IT infrastructure.

– Record-keeping requirements flow from the records needed as inputs, outputs, controls and for transformation of a Enterprise systems management process. ask yourself: are the records needed as inputs to the Enterprise systems management process available?

– Can we achieve even more efficient utilization of software and hardware within mission systems and IT infrastructure investments?

– What IT infrastructure do we have and what do we need to support the future organization needs?

– In which area(s) do data integration and BI, as part of Fusion Middleware, help our IT infrastructure?

– How to get alignment between business strategy and IT infrastructure?

– How will you measure your Enterprise systems management effectiveness?

– How can the value of Enterprise systems management be defined?

Product management Critical Criteria:

Think about Product management failures and use obstacles to break out of ruts.

– A vital question in new product management is: how should the business most effectively invest its research and development (r&d) and new product resources?

– In marketplace businesses what is the optimal relationship between product management Category Management and marketing?

– What is the optimal relationship between Product Management Category Management and Marketing?

– What are the barriers to increased Enterprise systems management production?

– What are the a best practices for Agile SCRUM Product Management?

Software deployment Critical Criteria:

Align Software deployment leadership and find out.

– What are the key elements of your Enterprise systems management performance improvement system, including your evaluation, organizational learning, and innovation processes?

– What prevents me from making the changes I know will make me a more effective Enterprise systems management leader?

– Does Enterprise systems management create potential expectations in other areas that need to be recognized and considered?

Environmental economics Critical Criteria:

Canvass Environmental economics strategies and achieve a single Environmental economics view and bringing data together.

– Is Supporting Enterprise systems management documentation required?

– What are the usability implications of Enterprise systems management actions?

Common Information Model Critical Criteria:

Transcribe Common Information Model failures and prioritize challenges of Common Information Model.

– Does Enterprise systems management include applications and information with regulatory compliance significance (or other contractual conditions that must be formally complied with) in a new or unique manner for which no approved security requirements, templates or design models exist?

– Who are the people involved in developing and implementing Enterprise systems management?

Open economy Critical Criteria:

Scrutinze Open economy projects and question.

– What tools do you use once you have decided on a Enterprise systems management strategy and more importantly how do you choose?

– Does Enterprise systems management appropriately measure and monitor risk?

– Is a Enterprise systems management Team Work effort in place?

Information technology Critical Criteria:

Discourse Information technology quality and create Information technology explanations for all managers.

– Does your company have defined information technology risk performance metrics that are monitored and reported to management on a regular basis?

– Do the response plans address damage assessment, site restoration, payroll, Human Resources, information technology, and administrative support?

– If a survey was done with asking organizations; Is there a line between your information technology department and your information security department?

– What tools and technologies are needed for a custom Enterprise systems management project?

– What sources do you use to gather information for a Enterprise systems management study?

– How does new information technology come to be applied and diffused among firms?

– The difference between data/information and information technology (it)?

– When do you ask for help from Information Technology (IT)?

Economic development Critical Criteria:

Focus on Economic development failures and figure out ways to motivate other Economic development users.

– What are the disruptive Enterprise systems management technologies that enable our organization to radically change our business processes?

– Can we do Enterprise systems management without complex (expensive) analysis?

– How do we Improve Enterprise systems management service perception, and satisfaction?

Management accounting Critical Criteria:

Pay attention to Management accounting adoptions and define Management accounting competency-based leadership.

– How will we insure seamless interoperability of Enterprise systems management moving forward?

– What are the business goals Enterprise systems management is aiming to achieve?

Organizational patterns Critical Criteria:

Extrapolate Organizational patterns visions and gather Organizational patterns models .

– Will new equipment/products be required to facilitate Enterprise systems management delivery for example is new software needed?

Financial risk Critical Criteria:

Discourse Financial risk quality and explain and analyze the challenges of Financial risk.

– Do we cover the five essential competencies-Communication, Collaboration,Innovation, Adaptability, and Leadership that improve an organizations ability to leverage the new Enterprise systems management in a volatile global economy?

– Financial risk -can the organization afford to undertake the project?

State-owned enterprise Critical Criteria:

Design State-owned enterprise decisions and shift your focus.

– What new services of functionality will be implemented next with Enterprise systems management ?

Service management Critical Criteria:

Start Service management quality and oversee Service management management by competencies.

– Can cloud service providers offer the flexibility to provide availability service levels in line with the customers requirements?

– Are we getting a handle on project initiation-related risks, which is all about are we doing the right things?

– Are we getting a handle on project initiation-related risks which is all about are we doing the right things?

– What is our strategic service vision both internal and external. Have we created a breakthrough service?

– What competencies should service organizations develop to shift from reactive fsm to proactive fsm?

– Does the cloud service provider require third-party providers in order to deliver services?

– What does each software asset cost now and throughout the upgrade or refresh cycles?

– Are facilities and equipment adequately maintained for safety and sanitation?

– What measurements were used to quantify the baseline and the forecasts ?

– How do we incorporate a service profit chain concept in our design?

– Why is it Service Management important to cloud providers?

– What steps should we take to improve our service quality?

– How does this service support business activities?

– What do you see as your major ITSM challenge?

– What do you see as your major ITSM challenge?

Business administration Critical Criteria:

Ventilate your thoughts about Business administration issues and separate what are the business goals Business administration is aiming to achieve.

– Consider your own Enterprise systems management project. what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far?

– How will you know that the Enterprise systems management project has been successful?

Organizational conflict Critical Criteria:

Administer Organizational conflict leadership and gather practices for scaling Organizational conflict.

– Is Enterprise systems management dependent on the successful delivery of a current project?

– Are there recognized Enterprise systems management problems?

Technology management Critical Criteria:

Study Technology management leadership and look in other fields.

– Think about the functions involved in your Enterprise systems management project. what processes flow from these functions?

– What are the top 3 things at the forefront of our Enterprise systems management agendas for the next 3 years?

– What potential environmental factors impact the Enterprise systems management effort?

Corporate finance Critical Criteria:

Match Corporate finance management and spearhead techniques for implementing Corporate finance.

– How can you measure Enterprise systems management in a systematic way?

Integrated management Critical Criteria:

Match Integrated management risks and separate what are the business goals Integrated management is aiming to achieve.

– Think about the people you identified for your Enterprise systems management project and the project responsibilities you would assign to them. what kind of training do you think they would need to perform these responsibilities effectively?

– What is the total cost related to deploying Enterprise systems management, including any consulting or professional services?

– Is the Enterprise systems management organization completing tasks effectively and efficiently?

Software metering Critical Criteria:

Define Software metering engagements and oversee implementation of Software metering.

– Who is the main stakeholder, with ultimate responsibility for driving Enterprise systems management forward?

– What are the long-term Enterprise systems management goals?

– How much does Enterprise systems management help?

Supervisory board Critical Criteria:

Map Supervisory board tasks and oversee implementation of Supervisory board.

– Think about the kind of project structure that would be appropriate for your Enterprise systems management project. should it be formal and complex, or can it be less formal and relatively simple?

– Do we aggressively reward and promote the people who have the biggest impact on creating excellent Enterprise systems management services/products?

– Where do ideas that reach policy makers and planners as proposals for Enterprise systems management strengthening and reform actually originate?

Market economy Critical Criteria:

Generalize Market economy governance and change contexts.

– Among the Enterprise systems management product and service cost to be estimated, which is considered hardest to estimate?

Organizational space Critical Criteria:

Tête-à-tête about Organizational space governance and get answers.

– Are there any disadvantages to implementing Enterprise systems management? There might be some that are less obvious?

– What will drive Enterprise systems management change?

Business process Critical Criteria:

Prioritize Business process issues and ask questions.

– In the case of a Enterprise systems management project, the criteria for the audit derive from implementation objectives. an audit of a Enterprise systems management project involves assessing whether the recommendations outlined for implementation have been met. in other words, can we track that any Enterprise systems management project is implemented as planned, and is it working?

– Have the segments, goals and performance objectives been translated into an actionable and realistic target business and information architecture expressed within business functions, business processes, and information requirements?

– What is the importance of knowing the key performance indicators KPIs for a business process when trying to implement a business intelligence system?

– When conducting a business process reengineering study, what should we look for when trying to identify business processes to change?

– Do you design data protection and privacy requirements into the development of your business processes and new systems?

– If we process purchase orders; what is the desired business process around supporting purchase orders?

– To satisfy customers and stakeholders, which internal business process must we excel in?

– How do clients contact client services with any questions about business processes?

– If we accept checks what is the desired business process around supporting checks?

– How do you inventory and assess business processes as part of an ERP evaluation?

– Will existing staff require re-training, for example, to learn new business processes?

– Do changes in business processes fall under the scope of Change Management?

– What would Eligible entity be asked to do to facilitate your normal business process?

– How do we improve business processes and how do we deliver on that?

– What core business processes drive our industry and channel today?

Enterprise resource planning Critical Criteria:

Guide Enterprise resource planning engagements and catalog Enterprise resource planning activities.

– Risk factors: what are the characteristics of Enterprise systems management that make it risky?

– How can we improve Enterprise systems management?

Organizational engineering Critical Criteria:

Air ideas re Organizational engineering decisions and pay attention to the small things.

– Who is responsible for ensuring appropriate resources (time, people and money) are allocated to Enterprise systems management?

Capacity management Critical Criteria:

See the value of Capacity management goals and probe using an integrated framework to make sure Capacity management is getting what it needs.

– Application sizing is a technique used by capacity management. why is application sizing important?

– Which Enterprise systems management goals are the most important?

– How do we Lead with Enterprise systems management in Mind?

Data logging Critical Criteria:

Examine Data logging projects and frame using storytelling to create more compelling Data logging projects.

– How do you determine the key elements that affect Enterprise systems management workforce satisfaction? how are these elements determined for different workforce groups and segments?

Capital budgeting Critical Criteria:

X-ray Capital budgeting outcomes and oversee Capital budgeting requirements.

– Understand the concepts of operating breakeven and financial breakeven. Why is it important to conduct breakeven analyses?

– What factors must be considered that otherwise may be ignored when the objective is to discount net cash flow after taxes?

– What are the major differences between cash flow analyses for an expansion project and those for a replacement project?

– Under what circumstances will the NPV, IRR, and PI techniques provide different capital budgeting decisions?

– If the firm invests by choosing projects with the shortest payback period, which project would it invest in?

– Why should the risk associated with a project be considered when making a capital budgeting decision?

– What are the primary distinctions between foreign capital investments and domestic investments?

– What is the appropriate treatment of recaptured NOWC in terms of computing terminal cash flows?

– In what way is the NPV consistent with the principle of shareholder wealth maximization?

– Is the standard deviation of the stock equal to the standard deviation of the market?

– What are the potential faults in using the IRR as a capital budgeting technique?

– How do we choose among the methods for evaluating capital investments?

– What does the IRS use for its depreciable basis guidelines?

– Should sunk costs be included when estimating cash flows?

– What are the major weaknesses of the payback method?

– What is the advantage of accelerated depreciation?

– Do we need CAPM for capital budgeting?

– When are the NPV and IRR reliable?

– What is the IRR?

Organizational culture Critical Criteria:

Focus on Organizational culture governance and report on developing an effective Organizational culture strategy.

– What do we need to know, and how do we get the information required to answer this question, especially with regard to our organizational culture, technological roadmap, and where both organizations are moving in the long term?

– How is the way you as the leader think and process information affecting your organizational culture?

– Will the organizational culture support new values of the agile team?

Office management Critical Criteria:

Learn from Office management failures and observe effective Office management.

– Who will be responsible for deciding whether Enterprise systems management goes ahead or not after the initial investigations?

– What is our Enterprise systems management Strategy?

Business model Critical Criteria:

Investigate Business model decisions and drive action.

– How can we create a secure environment to protect our data, especially when new business models like cloud computing and mobility leave us with little control over it?

– How can we take rapid and informed action given the dramatic changes the IoT will make to our traditional business models?

– What applications will first become mainstream and under which business model will they operate?

– How well does the product fit our current and planned business model(s)?

– What potential megatrends could make our business model obsolete?

Knowledge economy Critical Criteria:

Chart Knowledge economy visions and display thorough understanding of the Knowledge economy process.

International Telecommunication Union Critical Criteria:

Unify International Telecommunication Union adoptions and track iterative International Telecommunication Union results.

– What is Effective Enterprise systems management?

Product life-cycle management Critical Criteria:

Discuss Product life-cycle management projects and raise human resource and employment practices for Product life-cycle management.

Business ethics Critical Criteria:

Devise Business ethics issues and customize techniques for implementing Business ethics controls.

– When a Enterprise systems management manager recognizes a problem, what options are available?

– How do we maintain Enterprise systems managements Integrity?

International trade Critical Criteria:

Revitalize International trade risks and acquire concise International trade education.

– Do we all define Enterprise systems management in the same way?

Corporate crime Critical Criteria:

Drive Corporate crime planning and find out what it really means.

– How do mission and objectives affect the Enterprise systems management processes of our organization?

Enterprise systems management Critical Criteria:

Accelerate Enterprise systems management decisions and arbitrate Enterprise systems management techniques that enhance teamwork and productivity.

Cash conversion cycle Critical Criteria:

Investigate Cash conversion cycle tasks and get going.

– What are the success criteria that will indicate that Enterprise systems management objectives have been met and the benefits delivered?

– How do we measure improved Enterprise systems management service perception, and satisfaction?

Legal personality Critical Criteria:

Refer to Legal personality goals and explain and analyze the challenges of Legal personality.

Financial statement Critical Criteria:

Depict Financial statement results and simulate teachings and consultations on quality process improvement of Financial statement.

– Who will be responsible for documenting the Enterprise systems management requirements in detail?

– Are there Enterprise systems management Models?

– How Are Financial Statements Used?

Development economics Critical Criteria:

Trace Development economics visions and spearhead techniques for implementing Development economics.

– Why is Enterprise systems management important for you now?

Computer system Critical Criteria:

Weigh in on Computer system decisions and probe using an integrated framework to make sure Computer system is getting what it needs.

– Are there any easy-to-implement alternatives to Enterprise systems management? Sometimes other solutions are available that do not require the cost implications of a full-blown project?

– During the last 3 years, have you experienced a disruption to your computer system that lasted longer than 4 hours for any reason (other than planned downtime)?

– Have all basic functions of Enterprise systems management been defined?

International finance Critical Criteria:

Extrapolate International finance outcomes and revise understanding of International finance architectures.

– How do senior leaders actions reflect a commitment to the organizations Enterprise systems management values?

Business transaction management Critical Criteria:

Accelerate Business transaction management risks and observe effective Business transaction management.

– How do you incorporate cycle time, productivity, cost control, and other efficiency and effectiveness factors into these Enterprise systems management processes?

– Are assumptions made in Enterprise systems management stated explicitly?

Event correlation Critical Criteria:

Demonstrate Event correlation outcomes and observe effective Event correlation.

Business operations Critical Criteria:

Value Business operations tactics and modify and define the unique characteristics of interactive Business operations projects.

– Does Enterprise systems management systematically track and analyze outcomes for accountability and quality improvement?

– Is legal review performed on all intellectual property utilized in the course of your business operations?

– How to move the data in legacy systems to the cloud environment without interrupting business operations?

Labour economics Critical Criteria:

Judge Labour economics tasks and improve Labour economics service perception.

– How is the value delivered by Enterprise systems management being measured?

– Is the scope of Enterprise systems management defined?

Policy appliances Critical Criteria:

Learn from Policy appliances decisions and get out your magnifying glass.

Business activity monitoring Critical Criteria:

Wrangle Business activity monitoring projects and simulate teachings and consultations on quality process improvement of Business activity monitoring.

Venture capital Critical Criteria:

Adapt Venture capital decisions and observe effective Venture capital.

Commercial bank Critical Criteria:

Adapt Commercial bank decisions and do something to it.

– What will be the consequences to the business (financial, reputation etc) if Enterprise systems management does not go ahead or fails to deliver the objectives?

– What business benefits will Enterprise systems management goals deliver if achieved?

Business intelligence Critical Criteria:

Grade Business intelligence quality and adopt an insight outlook.

– If on-premise software is a must, a balance of choice and simplicity is essential. When specific users are viewing and interacting with analytics, can you use a named-user licensing model that offers accessibility without the need for hardware considerations?

– Does your BI solution honor distinctions with dashboards that automatically authenticate and provide the appropriate level of detail based on a users privileges to the data source?

– Does the software let users work with the existing data infrastructure already in place, freeing your IT team from creating more cubes, universes, and standalone marts?

– Does the software provide fast query performance, either via its own fast in-memory software or by directly connecting to fast data stores?

– How should a complicated business setup their business intelligence and analysis to make decisions best?

– How does Tableau stack up against the traditional BI software like Microstrategy or Business Objects?

– What strategies will we pursue to ensure the success of the business intelligence competency center?

– What is the difference between a data scientist and a business intelligence analyst?

– Social Data Analytics Are you integrating social into your business intelligence?

– Describe the process of data transformation required by your system?

– Can Business Intelligence BI meet business expectations?

– How are business intelligence applications delivered?

– What level of training would you recommend?

– What are our tools for big data analytics?

– Make or buy BI Business Intelligence?

– Do you offer formal user training?

– What is your products direction?

– Does your system provide apis?

– Using dashboard functions?

Data recovery Critical Criteria:

Disseminate Data recovery tactics and customize techniques for implementing Data recovery controls.

– Is maximizing Enterprise systems management protection the same as minimizing Enterprise systems management loss?

– What is the most competent data recovery service in the us?

– Are we Assessing Enterprise systems management and Risk?

Working capital Critical Criteria:

See the value of Working capital tactics and diversify disclosure of information – dealing with confidential Working capital information.

– Distinguish between permanent working capital and temporary working capital. Why is the difference important to financial managers?

Human resource management Critical Criteria:

Learn from Human resource management management and shift your focus.

– Is there a Enterprise systems management Communication plan covering who needs to get what information when?

– Does our organization need more Enterprise systems management education?

Planned economy Critical Criteria:

Consolidate Planned economy governance and finalize specific methods for Planned economy acceptance.

– How do we keep improving Enterprise systems management?

Public relations Critical Criteria:

Give examples of Public relations outcomes and pioneer acquisition of Public relations systems.

– If the single biggest influence in shaping consumers attitudes is community organizations, what are they and how can public relations help?

– Does Enterprise systems management analysis show the relationships among important Enterprise systems management factors?

– What are your public relations problems and opportunities based on the product/program and consumer lifecycles?

– What are the problems, opportunities and anticipated issues that public relations can address?

– What do public relations professionals need to do to become excellent leaders?

– What threat is Enterprise systems management addressing?

Content management Critical Criteria:

Interpolate Content management tactics and attract Content management skills.

– Does the organization regularly review and revise its data content management policies to assure that only those data necessary for meeting the needs described above are collected and/or maintained?

– At what point will vulnerability assessments be performed once Enterprise systems management is put into production (e.g., ongoing Risk Management after implementation)?

– Does the tool we use support the ability to configure user content management alerts?

– What is a learning management system?

– How do we define online learning?

Incident management Critical Criteria:

Paraphrase Incident management projects and question.

– Which processes other than incident management are involved in achieving a structural solution ?

– In which cases can CMDB be usefull in incident management?

– What is a primary goal of incident management?

Application performance management Critical Criteria:

Consolidate Application performance management projects and intervene in Application performance management processes and leadership.

Conclusion:

This quick readiness checklist is a selected resource to help you move forward. Learn more about how to achieve comprehensive insights with the Enterprise systems management Self Assessment:

https://store.theartofservice.com/Enterprise-systems-management-Best-Practices-Guide/

Author: Gerard Blokdijk

CEO at The Art of Service | http://theartofservice.com

gerard.blokdijk@theartofservice.com

https://www.linkedin.com/in/gerardblokdijk

Gerard is the CEO at The Art of Service. He has been providing information technology insights, talks, tools and products to organizations in a wide range of industries for over 25 years. Gerard is a widely recognized and respected information expert. Gerard founded The Art of Service consulting business in 2000. Gerard has authored numerous published books to date.

External links:

To address the criteria in this checklist, these selected resources are provided for sources of further research and information:

Enterprise systems management External links:

Job Details – Enterprise Systems Management …
https://www.judge.com/Jobs/Details/470119

Enterprise Systems Management Flashcards | Quizlet
https://quizlet.com/24280354/enterprise-systems-management-flash-cards

MIST.4080 Enterprise Systems Management (Formerly …
https://www.uml.edu/catalog/courses/MIST/4080

Fault management External links:

Network Fault Management & Monitoring | SolarWinds
https://www.solarwinds.com/topics/network-fault-monitor

Fault Management Log Files – Oracle Solaris …
https://docs.oracle.com/cd/E23824_01/html/821-1451/glitf.html

Limited liability company External links:

Limited Liability Company – LLC – Investopedia
http://www.investopedia.com/terms/l/llc.asp

[PDF]LIMITED LIABILITY COMPANY ANNUAL …
https://www.sos.ok.gov/forms/LLCAnnualCertificate.pdf

[PDF]2015 568 Booklet — Limited Liability Company Tax …
https://www.ftb.ca.gov/forms/2015/15_568bk.pdf

U.S.C. Institute of Safety and Systems Management External links:

U.S.C. Institute of Safety and Systems Management – …
https://www.wikidata.org/wiki/Q16982415

Organization development External links:

What is Organization Development? – OD Network
http://www.odnetwork.org/?page=WhatIsOD

Organization Development | Leadership & Self …
https://www.bestpracticeinstitute.org

Distributed Management Task Force External links:

[PDF]DISTRIBUTED MANAGEMENT TASK FORCE
https://members.dmtf.org/education/technote_CIM.pdf

Distributed Management Task Force – encyclopedia …
http://en.citizendium.org/wiki/Distributed_Management_Task_Force

[PDF]DISTRIBUTED MANAGEMENT TASK FORCE
https://members.dmtf.org/education/technote_ManagementStandards.pdf

Corporate liability External links:

Corporate liability (Book, 2000) [WorldCat.org]
http://www.worldcat.org/title/corporate-liability/oclc/43879774

Earned value management External links:

Earned value management
http://Earned value management (EVM), or Earned value project/performance management (EVPM) is a project management technique for measuring project performance and progress in an objective manner. Earned value management is a project management technique for measuring project performance and progress.

Earned Value Management | Learning Tree International
https://www.learningtree.com/courses/4623

IT infrastructure External links:

Chef – Automate IT Infrastructure | Chef
https://www.chef.io/chef

Nagios – The Industry Standard In IT Infrastructure Monitoring
https://www.nagios.org

It infrastructure
http://The term infrastructure in an information technology (IT) context refers to an enterprise’s entire collection of hardware, software, networks, data centers, facilities and related equipment used to develop, test, operate, monitor, manage and/or support information technology services.

Product management External links:

ProdPad | Product Management Software
https://www.prodpad.com

productboard: Product management software and …
https://www.productboard.com

MAPI Product Management Forum
https://www.mapiproductmgmt.com

Software deployment External links:

[PDF]Automating Software Deployment – NYU Computer …
https://cs.nyu.edu/media/publications/jai_benchiao.pdf

Software Deployment Jobs, Employment | Indeed.com
https://www.indeed.com/q-Software-Deployment-jobs.html

WPKG | Open Source Software Deployment and Distribution
https://wpkg.org/Main_Page

Environmental economics External links:

E3 – Energy and Environmental Economics, Inc.
https://www.ethree.com

Environmental economics (Book, 2000) [WorldCat.org]
http://www.worldcat.org/title/environmental-economics/oclc/39614726

[DOC]What is environmental economics – West Chester …
http://courses.wcupa.edu/tandrews/BIEE.doc

Common Information Model External links:

Splunk Common Information Model (CIM) | Splunkbase
https://splunkbase.splunk.com/app/1621

Common Information Model (Windows)
http://msdn.microsoft.com/en-us/library/aa389234(v=vs.85).aspx

Common Information Model (Windows) – msdn.microsoft.com
https://msdn.microsoft.com/en-us/library/aa389234(v=vs.85).aspx

Open economy External links:

Open economy macroeconomics (Book, 2017) …
http://www.worldcat.org/title/open-economy-macroeconomics/oclc/958799698

[PDF]Macroeconomic Policy in an Open Economy
http://www.public.wsu.edu/~hallagan/EconS327/weeks/week13/Openmacro.pdf

[PPT]The Open Economy – Home | LIU
http://myweb.liu.edu/~uroy/eco62/ppt/ch06-The-Open-Economy.pptx

Information technology External links:

OHIO: Office of Information Technology |About Email
http://www.ohio.edu/oit/email

Umail | University Information Technology Services
https://umail.iu.edu

Economic development External links:

Economic Development and Finance: Home
https://www.business.nd.gov

NYCEDC | New York City Economic Development Corp.
https://www.nycedc.com

Welcome to the New Mexico Economic Development …
https://gonm.biz

Management accounting External links:

Management Accounting Careers | Accounting.com
http://www.accounting.com/careers/management-accounting

Title Management Accounting – scribd.com
https://www.scribd.com/document/314459484/Title-Management-Accounting

Rental Property Management Accounting Software | …
https://www.propertyware.com/property-management-accounting

Organizational patterns External links:

Text Structure and Organizational Patterns Worksheets
https://www.englishworksheetsland.com/grade5/5structure.html

Quiz #4: Organizational Patterns – Instructure
https://bucks.instructure.com/courses/1073250/assignments/7694076

Quia – Organizational Patterns Quiz
https://www.quia.com/quiz/3940685.html

Financial risk External links:

Financial Risk – Investopedia
http://www.investopedia.com/terms/f/financialrisk.asp

AlgoDynamix | Financial Risk Forecasting
https://www.algodynamix.com

Healthcare Compliance & Financial Risk Management
https://www.rcp-solutions.com

State-owned enterprise External links:

state-owned enterprise – Wiktionary
https://en.wiktionary.org/wiki/state-owned_enterprise

Service management External links:

ManageEngine – IT Operations and Service Management …
https://www.manageengine.com

ServiceAide Cloud Service Management
https://csm2.serviceaide.com

Business administration External links:

Small Business Administration – Official Site
https://www.sba.gov

Login – Small Business Administration
https://sba504servicing.wellsfargo.com

Small Business Administration (SBA) Loans – U.S. Bank
https://www.usbank.com/small-business/credit-financing/sba-loans.html

Organizational conflict External links:

[DOC]ORGANIZATIONAL CONFLICT OF INTEREST
https://www.pnl.gov/contracts/documents/forms/oci.doc

[PDF]Organizational Conflict: Concepts and Models – JStor
https://www.jstor.org/stable/2391553

Technology management External links:

Engineering and Technology Management
https://etm.wsu.edu

Computer Technology Management Services | 24/7 …
https://www.ctmsohio.com

Corporate finance External links:

Ally Corporate Finance | Ally Financial
https://www.ally.com/corporate-finance

Corporate finance (Book, 2013) [WorldCat.org]
http://www.worldcat.org/title/corporate-finance/oclc/789149025

Corporate Finance Job Titles: What Do They Actually Mean?
https://www.proformative.com/questions/corporate-finance-job-titles

Integrated management External links:

Association Integrated Management Services, LLC
https://aims.cincweb.com

Integrated Management – REACHING NEW HEIGHTS or …
https://imrtn.com

Civil Integrated Management (CIM) Initiative
https://www.mdt.mt.gov/business/consulting/cim.shtml

Software metering External links:

How to Create Software Metering Rules in Configuration Manager
https://technet.microsoft.com/en-us/library/gg712314

Introduction to Software Metering in Configuration Manager
https://technet.microsoft.com/en-us/library/gg682005

Supervisory board External links:

VMLIP Members’ Supervisory Board – VMLIP
https://www.vmlins.org/about-us/board-members

Supervisory Board – Robeco
https://www.robeco.com/en/about-us/supervisory-board.html

NCIO Agency Supervisory Board – Sign In Page
https://ncio.hq.nato.int

Market economy External links:

DOC Seeks Comments on Market Economy Status of …
http://www.barnesrichardson.com/?t=40&an=6300

Emerging Market Economy – Investopedia
http://www.investopedia.com/terms/e/emergingmarketeconomy.asp

Market Economy – Investopedia
http://www.investopedia.com/terms/m/marketeconomy.asp

Organizational space External links:

Organizational Spaces – Edward Elgar Publishing
http://www.e-elgar.com/shop/organizational-spaces

CiteSeerX — Organizational space:
http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.628.8180

Business process External links:

What is business process? – Definition from WhatIs.com
http://searchcio.techtarget.com/definition/business-process

Business Process Management Jobs – CareerBuilder
https://www.careerbuilder.com/jobs-business-process-management

20 Best Title:(business Process Manager) jobs (Hiring …
http://www.simplyhired.com/search?q=title:(business+process+manager)

Enterprise resource planning External links:

Enterprise Resource Planning System | Hill International
https://visionapp.hillintl.com

Enterprise Resource Planning (ERP) | Maricopa …
https://www.maricopa.edu/erp

Enterprise Resource Planning
http://www.enterpriseresourceplanning.com/index.html

Organizational engineering External links:

Team Analysis – Organizational Engineering and …
http://www.iopt.com/team-analysis.php

The Organizational Engineering Institute, tools and information on the study of organizational engineering.
http://Certification · Contact · Theory/Practice · Search · Monique B. Carnino · I Opt

Capacity management External links:

Capacity management review. (eJournal / eMagazine, …
http://www.worldcat.org/title/capacity-management-review/oclc/228609679

Metron – Capacity Management, Planning & Optimization
https://www.metron-athene.com

Data logging External links:

[PDF]Title: Data Logging – Seltec
http://www.seltec.co.uk/files/tu022—data-logging.pdf

[PDF]Data Logging with PIC Microcontrollers – The – TCF
https://tcf.pages.tcnj.edu/files/2013/12/DataLogging.pdf

[PDF]Application Note – Data Logging
http://us.idec.com/docs/sample-programs-windoi/Data_Logging.pdf?sfvrsn=0

Capital budgeting External links:

Capital budgeting (eBook, 2015) [WorldCat.org]
http://www.worldcat.org/title/capital-budgeting/oclc/902646033

Capital Budgeting – Investopedia
http://www.investopedia.com/terms/c/capitalbudgeting.asp

[PDF]Capital Budgeting System (CBS) Frequently Asked …
https://budgetlogon.ofm.wa.gov/library/CBS_FAQs.pdf

Organizational culture External links:

An Organizational Culture and Archetypal Survey System
https://www.culturetalk.com

What Is Organizational Culture? | CultureIQ
https://cultureiq.com/culture

A Member-Driven Organizational Culture | icma.org
https://icma.org/member-driven-organizational-culture

Office management External links:

Office Management – AbeBooks
https://www.abebooks.com/book-search/title/office-management

Business model External links:

Business Model Definition | Investopedia
http://www.investopedia.com/terms/b/businessmodel.asp

Business Model Innovation Resources — BMILab.com
https://www.bmilab.com/resources

OneTitle | business model
https://onetitle.com/tag/business-model

Knowledge economy External links:

Scup vs. Tilapia: The Seafood Knowledge Economy II | …
http://www.seagrant.umaine.edu/blog/scup

Jobs Rock Hill | Knowledge Economy Jobs in Rock Hill, SC
https://jobsrockhill.com

Why Greenville Is The Knowledge Economy’s Next Big Thing
https://www.fastcompany.com/1837277

International Telecommunication Union External links:

International Telecommunication Union (ITU) | UN …
https://www.britannica.com/topic/International-Telecommunication-Union

About International Telecommunication Union (ITU)
http://www.itu.int/en/about

Business ethics External links:

Business Ethics 6th Edition – Berrett-Koehler Publishers
https://www.bkconnection.com/books/title/business-ethics

“The Office” Business Ethics (TV Episode 2008) – IMDb
http://www.imdb.com/title/tt1248743

Business Ethics. (eBook, 2014) [WorldCat.org]
http://www.worldcat.org/title/business-ethics/oclc/956735587

International trade External links:

WebPort Global – International Trade
https://www.webportglobal.com

Washington International Trade Association (WITA)
https://wita.org

WIIT – Association of Women in International Trade
https://wiit.org

Corporate crime External links:

corporate crime | law | Britannica.com
https://www.britannica.com/topic/corporate-crime

Most Popular “Corporate Crime” Titles – IMDb
http://www.imdb.com/search/keyword?keywords=corporate-crime

Corporate crime (Book, 2015) [WorldCat.org]
http://www.worldcat.org/title/corporate-crime/oclc/901996646

Enterprise systems management External links:

Enterprise Systems Management Flashcards | Quizlet
https://quizlet.com/24280354/enterprise-systems-management-flash-cards

Job Details – Enterprise Systems Management …
https://www.judge.com/Jobs/Details/470119

MIST.4080 Enterprise Systems Management (Formerly …
https://www.uml.edu/catalog/courses/MIST/4080

Cash conversion cycle External links:

Analyzing liquidity using the cash conversion cycle
https://www.journalofaccountancy.com/issues/2013/may/20126764.html

Cash conversion cycle — AccountingTools
https://www.accountingtools.com/articles/cash-conversion-cycle.html

Cash Conversion Cycle – CCC – Investopedia
http://www.investopedia.com/terms/c/cashconversioncycle.asp

Legal personality External links:

legal personality – Everything2.com
https://everything2.com/title/legal+personality

What Is a Legal Personality? (with picture) – wiseGEEK
http://www.wisegeek.com/what-is-a-legal-personality.htm

[PDF]The Legal Personality of the European Union
http://www.egmontinstitute.org/papers/07/eu/Legal.Personality.EU-PDS-SA.pdf

Financial statement External links:

Personal Financial Statement Filers
https://www.ethics.state.tx.us/filinginfo/pfsforms_ins.html

Financial Statement – TN.Gov
https://www.tn.gov/commerce/article/cont-financial-statement

Accounting Reports & Financial Statement Templates
https://quickbooks.intuit.com/accounting-reports

Development economics External links:

The Revolution In Development Economics | Cato Store
https://store.cato.org/book/revolution-development-economics

Center for Development Economics
https://cde.williams.edu

Handbook of Development Economics – ScienceDirect.com
https://www.sciencedirect.com/science/handbooks/15734471

Computer system External links:

Englewood computer system under Ransomware virus …
http://www.denverpost.com/2017/10/04/englewood-computers-ransomware-attack

TITAN M7 – COBAN’s Police in Car Computer System
https://www.cobantech.com/titanv

Components of a Computer System – Programming …
https://chortle.ccsu.edu/java5/Notes/chap01/ch01_3.html

International finance External links:

[PDF]Institute of International Finance (IIF)
http://www.fsb.org/wp-content/uploads/c_131011r.pdf

International Finance Bank
https://www.ifbbank.com

International Finance Institute – Home | Facebook
https://www.facebook.com/internationalfinanceinstitute

Event correlation External links:

ServiceNow Event Correlation – Evanios
https://www.evanios.com/servicenow-event-correlation-plugin-tools

Real-Time Event Correlation – ManageEngine
https://www.manageengine.com/products/eventlog/event-correlation.html

Business operations External links:

Business Operations Center
https://boc.engineering.osu.edu

UofL Business Operations
https://businessops.louisville.edu

Business operations – Jobs at PSEG
https://jobs.pseg.com/go/Business-operations/2813200

Labour economics External links:

labour economics | Definition & Facts | Britannica.com
https://www.britannica.com/topic/labour-economics

TCITPC | Cost | Labour Economics
https://www.scribd.com/document/363374536/TCITPC

Business activity monitoring External links:

Business Activity Monitoring: Real-Time Group Goals …
https://eric.ed.gov/?id=EJ946784

Business Activity Monitoring | Manufacturing Software | …
https://www.iqms.com/manufacturing-software/iqalert.html

KnowledgeSync – The Leader in Business Activity Monitoring
http://www.vineyardsoft.com/support.php

Venture capital External links:

the PVCA – Pittsburgh Venture Capital Association
https://thepvca.org

Venture Capital – Mashable
http://mashable.com/category/venture-capital/

M&A, Private Equity & Venture Capital Database | PitchBook
https://pitchbook.com

Commercial bank External links:

cbtn.com – Home › Commercial Bank
https://www.cbtn.com

Commercial Bank of Grayson
https://www.cbgrayson.com

The Commercial Bank – Welcome!
https://www.thecommercialbank.net

Business intelligence External links:

List of Business Intelligence Skills – The Balance
https://www.thebalance.com/business-intelligence-skills-2062364

Data recovery External links:

Data Recovery Services | Datarecovery.com
https://datarecovery.com

Data Recovery and Security, Virtualization | CHI Corporation
https://chicorporation.com

Data Recovery | Outsource Data Recovery
https://outsourcedatarecovery.com

Working capital External links:

PayPal Working Capital
https://www.paypal.com/us/webapps/workingcapital

working capital ratio – Investopedia
http://www.investopedia.com/terms/w/workingcapital.asp

Small Business Loans and Working Capital | Mulligan Funding
https://www.mulliganfunding.com

Human resource management External links:

Inland Empire Society for Human Resource Management
https://ieshrm.org

DHRM | Utah Department of Human Resource Management
https://dhrm.utah.gov

Home – Lancaster Society for Human Resource Management
https://lancastershrm.org

Planned economy External links:

How are resources allocated in a planned economy? – …
https://www.quora.com/How-are-resources-allocated-in-a-planned-economy

Centrally Planned Economy – Investopedia
http://www.investopedia.com/terms/c/centrally-planned-economy.asp

What is Planned Economy? definition and meaning
http://www.investorwords.com/8175/planned_economy.html

Public relations External links:

Public Relations Job Titles and Descriptions – The Balance
https://www.thebalance.com/public-relations-job-titles-2061504

Public Relations – Americas Job Exchange
http://www.americasjobexchange.com/job-descriptions/public-relations-jobs

Most Popular “Public Relations” Titles – IMDb
http://www.imdb.com/search/keyword?keywords=public-relations

Content management External links:

MARPHTC Learning Content Management System
https://www.marphtc.pitt.edu

ARALOC – Sales Content Management
https://araloc.com

DocSend: Sales Content Management & Document …
https://www.docsend.com

Incident management External links:

[PDF]Temporary Fire Incident Management Records 7 Year
https://www.nwcg.gov/filebrowser/download/2740844

Incident Management (IM) Working Group Job Titles – fema.gov
https://www.fema.gov/media-library/assets/documents/25931

IS-700.A: National Incident Management System (NIMS) …
http://training.fema.gov/is/courseoverview.aspx?code=IS-700.a

Application performance management External links:

[PDF]Application Performance Management 9.x …
https://www.hpe.com/h20195/v2/GetPDF.aspx/c04573988.pdf

Application Performance Management | Server …
https://www.appoptics.com

Application Performance Management | TraceView
https://traceview.solarwinds.com